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Delivery and Returns

Below you will find our delivery and return information. If you have a question that is not covered please contact us.

DELIVERY INFORMATION

Our warehouse aims to dispatch all orders on a daily basis. For all orders where Royal Mail Next Day delivery is selected, the cut off time for processing orders is 12.30pm. Any orders placed after 12.30pm will be dispatched the next working day. Our warehouse operates Monday to Friday. We do not process orders on the weekends. Any orders placed on Friday after 12.30pm will be dispatched the following Monday.

We do deliver all over the world to all destinations.

Destination

Price

Time

UK (Mainland):

FREE delivery over £50.00 enter the code FREE at the checkout.

2-3 working days

UK:

Second class recorded £3.99

2-3 working days

UK:

First class recorded delivery £4.99

1 working days

Shop:Vaporium UK 142 Halifax Road, Sheffield, S6 1LH. FREE collection in store. Available within 2 hours

The above delivery times are estimates only. We cannot accept a claim for loss unless at least:

• 15 working days for items posted in the UK
• 10 working days for items posted by Special Delivery

have passed since the item was due to be delivered. These guidelines are imposed by Royal Mail and must be followed in order to make a claim for loss from Royal Mail.

Please note: Royal Mail 1st Class Service is not a guaranteed next day service. If you require your item urgently or to be delivered by a specific date then we suggest you use Special Delivery which is a next day service, for all orders in the UK.

RETURNS INFORMATION

At VaporiumUK we want you to be happy with your purchase. If for any reason you are not satisfied with your purchase within 30 days we will offer a refund or exchange.

Your item must be unused, in the original packaging and in the same condition as when you received it, for you to be eligible for a return. We will also require a receipt or proof of purchase.